1. Acceptance of these terms
These Terms of Service ("Terms") govern your use of the Roofing Brooklyn Company website (roofingbklyn.com) and our communications with you regarding roofing services. By using this website, requesting an estimate, or engaging us for services, you agree to these Terms.
Roofing Brooklyn Company is a New York-licensed roofing contractor located at 224 Sterling St, Suite 101, Brooklyn, NY 11225. We hold an active NYC Department of Consumer and Worker Protection (DCWP) Home Improvement Contractor (HIC) license and carry general liability insurance and New York State workers' compensation coverage.
2. Website content and use
The content on this website — including text, images, design, and code — is owned by Roofing Brooklyn Company or used with permission. You may view and print pages for your personal, non-commercial use. You may not reproduce, republish, modify, or redistribute any portion of this website without our written permission.
The pricing, lifespan, and timeline ranges shown on this website are general estimates based on typical Brooklyn projects. They are not binding offers. Actual pricing and project details are determined only after a site walk and written proposal.
The neighborhood and architectural information provided is for general guidance. We do not warrant that every detail applies to your specific building. Actual conditions may vary, and project specifications are determined during the site assessment.
3. Estimates and proposals
Estimates are free and provided after a site walk. Estimates are valid for 30 days from the date of issue unless otherwise stated. After 30 days, material price changes or schedule constraints may require requoting.
Estimates and proposals are not contracts. A binding agreement requires a signed written contract specifying scope, materials, timeline, payment terms, and warranty.
4. Contracts and project scope
All work is performed under a written contract that includes:
- Project scope and material specifications
- Total price and payment milestones
- Project schedule and substantial completion date
- Manufacturer warranty information
- Our workmanship warranty
- Permit responsibilities
- Discovered-conditions protocol (we stop work and consult you before proceeding if hidden damage is found)
Changes to scope after contract signing are documented through written change orders signed by both parties.
5. Warranties
We provide two warranty layers on our work:
- Manufacturer warranty. Materials are warranted by their manufacturer (GAF, CertainTeed, Firestone, Carlisle, and others) according to the manufacturer's terms. These terms are provided in writing at project completion. Some commercial-grade installations qualify for manufacturer No Dollar Limit (NDL) warranties.
- Workmanship warranty. We warrant our workmanship for ten (10) years from the date of substantial completion. Repair work carries a five (5) year workmanship warranty. The workmanship warranty covers defects in installation that result in failure of the roofing system. It does not cover damage caused by foot traffic, third-party work, weather events exceeding design specifications (such as named hurricanes or hailstorms above a certain threshold), or modifications made without our involvement.
Warranty claims must be reported within 30 days of discovery and in writing — by email or by certified mail to our office address. We will inspect, diagnose, and repair covered defects at no charge. Warranties are transferable to subsequent property owners subject to the terms specified in the contract.
6. Payment terms
Standard payment milestones are specified in each contract. Typical milestones for residential and small commercial projects are: 10% on signing, 30% on material delivery, 40% on substantial completion, and 20% on final inspection. Larger commercial projects, co-op projects, and projects with extended timelines may use different schedules.
Accepted payment methods: check, ACH/wire transfer, and (for established commercial accounts) net-30 invoicing. We do not accept credit cards for roofing work. Late payments accrue interest at the lesser of 1.5% per month or the maximum rate allowed by New York law.
7. Cancellation
For residential home improvement contracts, you have the right to cancel within three (3) business days after signing, as required by New York General Business Law. Cancellations must be in writing.
Cancellations after the three-day window or after work has commenced are subject to charges for materials ordered, labor performed, and reasonable mobilization costs.
8. Permits, inspections, and code compliance
We file required NYC Department of Buildings (DOB) permits as part of our scope. For buildings in landmark districts, we file required Landmark Preservation Commission (LPC) applications. Permit fees are passed through at cost or included in the contract as specified.
Our work is performed in accordance with the New York City Construction Codes and applicable manufacturer specifications. We are not responsible for code violations existing on the property prior to our involvement.
9. Insurance and liability
We carry general liability insurance and full New York State workers' compensation coverage. A certificate of insurance is available on request and is provided to building owners and managing agents as standard practice on commercial and co-op projects.
Our liability for any claim arising out of our services is limited to the amount paid for the specific work giving rise to the claim, except where prohibited by law. We are not liable for consequential, incidental, special, or punitive damages, including lost profits, business interruption, or loss of use, except where required by applicable law.
Nothing in these Terms limits our liability for: gross negligence, willful misconduct, fraud, personal injury caused by our negligence, or any other liability that cannot be limited under New York law.
10. Force majeure
We are not liable for delays or failures in performance caused by events beyond our reasonable control, including severe weather, named storms, governmental orders, supply chain disruptions, labor actions, or pandemics. We will use reasonable efforts to mitigate the impact of any such delay and resume work as soon as reasonably possible.
11. Dispute resolution
If a dispute arises, we ask you to first contact us directly so we can attempt to resolve the matter promptly. Most concerns can be addressed through direct communication.
If direct discussion does not resolve the matter, the parties agree to attempt good-faith mediation in Brooklyn or Manhattan, New York, before initiating formal legal proceedings. Each party bears its own mediation costs.
Any unresolved dispute will be brought in the state or federal courts located in Kings County, New York, which will have exclusive jurisdiction. The parties agree to the personal jurisdiction of those courts.
Customers retain all rights to file complaints with NYC Department of Consumer and Worker Protection (DCWP) regarding HIC contractor matters; these Terms do not waive that right.
12. Governing law
These Terms and any contracts entered into between you and Roofing Brooklyn Company are governed by the laws of the State of New York, without regard to conflict-of-laws principles.
13. Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions remain in full force and effect.
14. Changes to these terms
We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the website after changes constitutes acceptance of the revised Terms. For active project contracts, the Terms in effect at the time of contract signing govern that project.
15. Contact us
Roofing Brooklyn Company
224 Sterling St, Suite 101
Brooklyn, NY 11225
(718) 737-7660
Email Us
These Terms of Service are provided as a general framework and do not constitute legal advice. We strongly recommend that a qualified New York attorney review and customize these Terms before relying on them in any specific legal context, particularly the warranty, liability, and dispute-resolution provisions.