Who we are

Roofing Brooklyn Company ("we," "us," or "our") is a New York-licensed roofing contractor located at 224 Sterling St, Suite 101, Brooklyn, NY 11225. We can be reached by phone at (718) 737-7660 or by email.

This Privacy Policy explains how we handle information collected through this website (roofingbklyn.com), through our quote and contact forms, and through phone calls or emails initiated by visitors. By using this website or contacting us, you agree to the practices described here.

What we collect

We collect only the information needed to respond to you and to operate our business. Specifically:

  • Information you give us directly. Name, phone number, email address, property address, building type, service requested, and any project details you include in our forms or messages.
  • Automatically collected technical data. IP address, browser type, device type, referring URL, pages visited, and timestamp of your visit. This data is collected by our website host (Netlify) and is used for security, troubleshooting, and aggregate analytics.
  • Cookies and similar technologies. Our website may use a small number of cookies to remember your preferences (such as form state) and to support analytics if enabled. We do not use third-party advertising cookies.

We do not knowingly collect information from anyone under the age of 13. We do not collect Social Security numbers, government ID numbers, payment card details, or financial account credentials through this website.

How we use the information

We use the information you provide to:

  • Respond to estimate requests and inquiries
  • Schedule site walks and discuss project details
  • Provide written proposals and contracts
  • Communicate about active or completed projects, including warranty coverage
  • Comply with applicable legal, tax, and licensing recordkeeping requirements (NYC Department of Consumer and Worker Protection HIC requirements, NY State business records, etc.)
  • Improve our website, our services, and our customer experience

We do not sell, rent, or lease your information to third parties for marketing purposes.

Who we share information with

We share information only with parties who help us operate our business and only to the extent necessary:

  • Service providers. Our website host (Netlify), our email provider, and our customer relationship and accounting tools. These providers process information on our behalf under contractual confidentiality obligations.
  • Subcontractors and partners. If your project involves licensed subcontractors (engineers, scaffolding contractors, materials manufacturers for warranty registration), we share only the information they need to complete their portion of the work.
  • Legal and regulatory authorities. We may disclose information when required by law, court order, subpoena, or to NYC DCWP, the NYC Department of Buildings, or insurance carriers in connection with permits, complaints, or claims.
  • Successor entities. If we sell, merge, or transfer our business, customer information may transfer as part of the transaction, subject to the terms of this Privacy Policy.

How we protect information

We use commercially reasonable administrative, technical, and physical safeguards to protect your information. Our website is served over HTTPS. Form submissions are transmitted over encrypted connections to our forms processor. Internal records are stored in access-controlled systems.

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

How long we keep information

We retain information for as long as necessary to provide our services and to comply with our legal obligations. In practice:

  • Inquiries that don't lead to a project are typically retained for 12-24 months and then deleted.
  • Customer project records (proposals, contracts, photos, warranty documentation) are retained for the duration of any applicable warranty period plus six years, consistent with New York's statute of limitations for contract disputes.
  • Technical and analytics data is retained for shorter periods, typically 12 months or less.

You can request earlier deletion of your information by contacting us; see "Your rights" below.

Your rights

Depending on where you live, you may have the following rights regarding your personal information:

  • Right to know what personal information we have collected about you
  • Right to access a copy of the information we hold
  • Right to correct inaccurate information
  • Right to delete your information, subject to our legal retention obligations
  • Right to opt out of any sale or sharing (we don't sell or share, but the right exists)
  • Right to non-discrimination for exercising any of these rights

California residents have these rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). Residents of other states with consumer privacy laws (Virginia, Colorado, Connecticut, Utah, and others) may have similar rights.

To exercise any of these rights, email us or call (718) 737-7660. We may need to verify your identity before responding to certain requests. We will respond within 45 days, with the option to extend by another 45 days where reasonably necessary.

Cookies and tracking

This website may use cookies for the following purposes:

  • Strictly necessary cookies. Required for the website to function — for example, to remember that you've dismissed a notification.
  • Analytics cookies. If we add Google Analytics or a similar tool in the future, those cookies help us understand which pages people visit so we can improve the site. They are configured to anonymize IP addresses where possible.

Most web browsers allow you to control cookies through your settings. Refer to your browser's help documentation. Disabling cookies may affect website functionality.

Third-party links

Our website may contain links to third-party sites (such as Google Maps for our address, manufacturer websites for warranty information, or social media). This Privacy Policy applies only to roofingbklyn.com. We are not responsible for the privacy practices of other sites.

Children's privacy

This website is intended for adult property owners, board members, managing agents, and similar audiences. We do not knowingly collect information from anyone under 13. If you believe we have inadvertently collected such information, please contact us so we can delete it.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the most recent revision. Material changes will be communicated to existing customers by email where appropriate.

Contact us

Questions about this Privacy Policy, your information, or our practices:

Roofing Brooklyn Company
224 Sterling St, Suite 101
Brooklyn, NY 11225
(718) 737-7660
Email Us

This Privacy Policy is provided as general information and does not constitute legal advice. We recommend reviewing it with a qualified attorney before relying on it for any specific legal purpose.